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  1. .Terms & Conditions

For the term listed on the first page of this warranty after treatment, Perma Treat ID LLC warrants that the treated surface will remain water and stain resistant to common non-acidic household liquids when compared to an untreated surface for that same period (the “Warranty”). Unless otherwise specified in writing, residential interior surfaces are covered for life and exterior surfaces for a period of fifteen (15) years from the date of service. Commercial surfaces are covered for a period of five (5) years. The warranty is non-transferrable and will be honored, subject to the term specified, so long as the individual or business listed owns the property. The Warranty is offered only when the product is applied by Perma Treat ID LLC according to Perma Treat’s application instructions and guidelines, and the surface is maintained regularly using the Perma Treat Care Instructions for Your Sealed Surface. The Warranty does not apply if the product is misused, the surface is not maintained in accordance with the Care Instructions for Your Sealed Surface, the use of the surface is inappropriate, or the surface is exposed to unusual/excessive environmental conditions.

 

2. Questions Regarding Treated Surface

For any questions regarding treated surfaces, please contact Perma Treat ID LLC

 

3. Claims

  1. Determining Validity of Claims

Claims against Perma Treat ID LLC will be considered only if it is determined that the treated areas have not remained water and stain resistant as described. All warranty claims require documentation of a reasonable cleaning/maintenance schedule.

  1. Provision of Product for Valid Claims

In the event of a proven claim, Perma Treat Bend shall supply sufficient product free of charge to ensure the continued effectiveness of the treatment. Labor costs are not provided or included as part of this warranty.

 

4. Conditions Applying to All Warranty Claims

  1. Maintenance of Surfaces & Proof of Purchase

Surfaces must be properly maintained according to the Perma Treat Document “Care Instructions for Your Sealed Surface”. A legal proof of purchase must be provided for all claims.

  1. Claims Made in Writing or By Phone

Claims must be made in writing or by phone to Perma Treat ID LLC at 104 E. Fairview Ave. #244 Meridian ID 83642. Notification must be immediate where practicable and made within one (1) month of any damage at the latest.

  1. Dispute Resolution

Any controversy or claim arising out of or relating to the Warranty, including, without limitation, the making, performance, or interpretation of the Warranty, shall be settled by arbitration to be conducted in Boise, ID, in accord with the Idaho Uniform Arbitration Act, IDAHO CODE § 7-901 et seq., as amended, and judgment on the arbitration award may be entered in any court having jurisdiction over the subject matter of the controversy

  1. Governing Law

The Warranty to be construed according to Idaho law.

 

5. Express Disclaimer of Liability, Merchantability, or Fitness for a Particular Purpose.

Perma Treat ID LLC expressly disclaims any liability for incidental or consequential damage arising through the use of the product. Except as expressly provided herein, there are no other warranties, express or implied, including any warranty of merchantability or of fitness for a particular purpose.

 

6. Warranty Does Not Cover

  1. Defects that occur naturally or abuse neglect or misuse of sealed
  2. Dissatisfaction with natural characteristics in material including but not limited to color, veining, mineral deposits, pits and
  3. Etching or acid
  4. Sealing of glass
  5. Condition or failure of
  6. Labor costs related to repairs or remedies to warranty